As government spending on both residential aged care and home care has increased, private providers have been the main beneficiaries. And complaints have soared.
A new report shows how the National Disability Insurance Scheme is letting down the people it exists to help. Crikey highlights some of the worst revelations.
In the last financial year, the Administrative Appeals Tribunal contacted almost 800 people who wanted to appeal their Centrelink debt. Around half of those contacted withdrew their appeal, a figure that has alarmed experts.
New evidence casts doubt on the Department of Human Services' claim that Centrelink staff aren't given set debt recovery targets.
More money is desperately needed in aged care — but that's not going to be enough to fix an industry that shames Australia.
More than 104,000 Australians have 'gone missing' from the government's employment services system — many of these people are the most disadvantaged in our community.
Maria has been homeless for 14 years, ever since she lost her last WA public housing property due to arrears she has since repaid. Her story is not unique.
A welfare recipient has been asked to provide 10 months of financial transactions. Is it a new front in the welfare war, or another symptom of a broken system?
Careful observers may have noticed a pattern in how the government has handled the endless controversies of its broken robo-debt recovery scheme.