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AAT accused of 'intimidating' robo-debt victims out of appealing

AAT accused of 'intimidating' robo-debt victims out of appealing

In the last financial year, the Administrative Appeals Tribunal contacted almost 800 people who wanted to appeal their Centrelink debt. Around half of those contacted withdrew their appeal, a figure that has alarmed experts.

Did Centrelink just admit its debt collectors have mandatory targets?

Did Centrelink just admit its debt collectors have mandatory targets?

New evidence casts doubt on the Department of Human Services' claim that Centrelink staff aren't given set debt recovery targets.

Even with more funding, there is no fix in sight for aged care

Even with more funding, there is no fix in sight for aged care

More money is desperately needed in aged care — but that's not going to be enough to fix an industry that shames Australia.

The government is pumping billions into a broken system

The government is pumping billions into a broken system

More than 104,000 Australians have 'gone missing' from the government's employment services system — many of these people are the most disadvantaged in our community.

Public housing and private trauma 

Public housing and private trauma 

Maria has been homeless for 14 years, ever since she lost her last WA public housing property due to arrears she has since repaid. Her story is not unique.

Centrelink shakedown: what happens when Centrelink asks to see your transaction history?

Centrelink shakedown: what happens when Centrelink asks to see your transaction history?

A welfare recipient has been asked to provide 10 months of financial transactions. Is it a new front in the welfare war, or another symptom of a broken system?

Denial, anger, bargaining: how the government deals with robo-debt controversy

Denial, anger, bargaining: how the government deals with robo-debt controversy

Careful observers may have noticed a pattern in how the government has handled the endless controversies of its broken robo-debt recovery scheme.

Are more than 90% of Newstart recipients receiving other benefits?

Are more than 90% of Newstart recipients receiving other benefits?

Josh Frydenberg has said '[over 90% of] people who receive Newstart also receive other payments like the parenting payment, or rental assistance'. This claim is not the full story.

Life on Newstart means living your whole life behind the eight-ball

Life on Newstart means living your whole life behind the eight-ball

Being on Newstart doesn't just mean poverty. It can also mean losing the opportunities to ever escape it.

Have social housing levels fallen to historic lows?

Have social housing levels fallen to historic lows?

Chief executive of advocacy group National Shelter, Adrian Pisarski said social housing levels in Australia dropped from a high of 7.1% in 1991 to a low of 4.2%. Is he correct?