Frequently Asked Questions

1. Who qualifies for a student/concession subscription?

   Concession discounts are available to all subscribers who hold a valid Australian concession card, eg: senior’s card, pension card, student card or health-care card.

   To apply for a concession discount, please send a scanned or photographed copy of your concession card to support@crikey.com.au.

   Concession prices:

   Concession Annual Subscription	$159 per year
   Concession Monthly Subscription	$15.90 per month

2. Why is there a $1 pending charge on my account?

   This is a standard process taken to confirm the validity of credit card details in new payment systems known as a pre-authorisation hold. Though it may appear to have been debited, no money has actually been taken from your account. Depending on the bank, this may take around a week to process the removal of this pending charge.

3. What are gift subscriptions?

   Gift subscriptions are a way for you to give the gift of Crikey to an individual of your choice. Gift subscriptions that are available are for 12 or 6 months of Crikey.

4. I’m having trouble logging into the website – how can this be resolved?

   To log into the website, use your email address as your user name and state your password.

    If you have lost or forgotten your password, you can reset your password by following this link.

   Please note there are often 5-10 minute delays after resetting your password before the system will allow you to log on.