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Madonna King

Journalist and commentator

Madonna King is a journalist, author and media commentator.

Clockwise from top left: Commonwealth Bank CEO Matt Comyn, NAB CEO Ross McEwan, Westpac CEO Peter King and ANZ CEO Shayne Elliot (Images: AAP)

Notice to banks #1: compassion, context and communication are now your KPIs

The way the big four banks respond to the recession will define their reputations for years to come.

(Image: Unsplash/Bank Phrom)

Tabloid journalism may be cheeky and brash, but it must also be fair

The Geoffrey Rush case has shown us once again that all forms of media — from tabloid to broadsheet — must be rigorous, careful and committed to the truth.