Are you on social media?

Yes we are! You can follow us at:

Twitter: @crikey_news

Facebook: @Crikey.com.au

I want to to be a part of the Crikey team, where can I find open vacancies?

You can find all open jobs here.

How can I get in touch with Crikey support?

If you are having any issues with your account, the website, or simply have a question, please get in touch with us at: [email protected]. You can also get in touch with us through Facebook by messaging us hereOur support team will be able to assist you from Monday-Friday between 9am-5pm.

Why aren’t my comments publishing?

Our comment moderation system is imperfect unfortunately and sometimes catches otherwise benign comments. Links, swear words, names or extra long comments can be held up in moderation. There are also a list of words that are otherwise innocuous but we need to flag in our moderation as they are the best means we have of capturing inappropriate comments. Due to the high volume of comments we receive, please allow up to 48 hours for comments to be processed through moderation. To read more about our moderation guidelines, please visit here.

 

How do I update my credit card details?

To update your credit card details please sign into your Crikey Membership and visit the Member Portal.

In the overview section of the Member Portal please scroll to the bottom of the page to Billing Details. You are able to update your credit card details here.

Please note when updating your Credit card you will need to re-enter your full credit card details including name, credit card number, expiry date and CVV.

I have sent an enquiry to support but I haven’t heard back yet – why?

Support staff are in the office Monday – Friday during business hours.

If you have sent an enquiry to support but have not heard back after a while, please double check that it was sent to [email protected]. Feel free to send a follow up.

Alternatively, you can call us on 03 8623 9900.

Where can I submit feedback?

Subscription feedback can be sent through to: [email protected]

Editorial feedback can be sent through to: [email protected]

Where can I submit a tip/story for editorial consideration?

All editorial enquiries or submissions can be emailed through to: [email protected]

 Alternatively, you can submit a tip anonymously via the ‘TIP OFF’ page here.

Is there a Crikey mobile app?

For a while we ran with a Crikey app which was available on iPhone only. With recent changes to Apple’s iOS, the app is no longer supported and is therefore unavailable to update or download.