Centrelink

After two years of failed applications for the Disability Support Pension -- as well as numerous appeals -- Quang Huynh, a 30-year-old Dandenong man, decided he’d had enough.

Rather than deal with the DHS’ confusing and overly bureaucratic appeals process one more time, he instead turned up at his local Centrelink office, hoping to finally prove once and for all he was indeed “disabled enough” to receive the benefit.