The media industry waits for Fairfax’s announcement that it’s going to stop printing its metro papers Monday to Friday. But is it already refusing to deliver them to subscribers? A Crikey tipster who has recently decided to get into the cutting-edge technology of newspaper delivery has yet to have the weekday paper successfully delivered. It’s not for lack of trying.
“I took out a 7-day digital and print subscription and the paper delivery began on Saturday, it continued Sunday but when I went to my driveway on Monday — nothing.
“I rang the subscriptions department, which sounded like it was in the Philippines and was told that it was a 7-day subscription and they would fix it.
“I was told the delivery would resume today. I raced to the driveway and there was no paper. I rang the newsagent and was told I’m only down for weekend delivery. He said he would fix it by ringing subscriptions. He rang me back to say the paper would resume tomorrow. Again, I have paid for today’s paper but cannot get it. That means I have to ring the call centre again to ensure I get two days credit.”
“I’m trying to save The Age, but they won’t let me!”