Fairfax newspapers

Since Prime Minister Malcolm Turnbull came to power, government agencies have spent more than $1.8 million on services just to know what the media is saying about them. Just where is all that money going?

It would be incredibly expensive for every department to employ people to sift through every paper and keep an eye and ear on every TV channel and radio station (though often they do have people who do that), so this job is outsourced to the private sector. In Australia, the Coles and Woolworths of this industry are Isentia and Meltwater Group (but really there is no competition  --Isentia is by far the largest supplier of media monitoring services to government, with 90% of the market share).