Glenn Dyer makes a good point in Crikey about the ACCC, Qantas and British Airways. Let me share a recent experience.
late March an old and dear friend of mine died suddenly in London. As
soon as I heard from her son, I rang Qantas to book a flight to London
for the next day – it could only guarantee me an economy fare of some
$2,000 plus, so I bought it one way not planning to come back by way of
London. At Sydney Airport when I checked in, a very nice woman pointed
out to me that I could well have difficulties with the Poms if I didn’t
have a return ticket. Knowing that she was absolutely right, having had
difficulties with the loathsome little b*stards who staff the
immigration counter at Heathrow in the past, I bought a single return
fare London-Sydney, which to my shock cost $6,000 economy, but without
conditions, therefore cancellable.
The Qantas leg,
Sydney-Bangkok, was OK. The BA leg, Bangkok-London, was execrable. I
will never travel BA again. After London, I went on to Paris in the
comfort of Eurail – though I discovered that to travel first class by
the Chunnel in the London-Paris direction is a waste of money, since
they must have sub-contracted the catering to BA.
When I had to
come home, I picked, almost at random, the Malaysian Airlines office
near the Opera and bought, for immediate use the next day and without
conditions, a business class single fare Paris to Sydney via KL for
$3,800 – a saving of $2,200 on the economy “Kangaroo” route fare, and
came back in great comfort at as near to first class standard as I have
enjoyed for years.
Get Crikey FREE to your inbox every weekday morning with the Crikey Worm.
The ACCC ought to have another look at the kangaroo route. It is ripping off economy passengers unmercifully.