Telstra’s fork in the roadNew Telstra CEO David Thodey is facing an unenviable choice — enter the FTTH tent or continue to crunch the numbers on the nation’s existing copper network, says Alan Kohler.
Optus
Your Say: Daily Mail readers' feedback: News Ltd fights back… as does Online Opinion
“Your item yesterday about News Limited centralising features was largely incorrect,” writes Greg Baxter, Director, Corporate Affairs at News Ltd.
Optus takes on Telstra for the worst customer service
Despite not being exactly a beacon of fine customer relations, comparatively speaking, Telstra’s customer service is certainly not the worst in Australia.
Look out! Massive telecommunications customer service nightmare cartoon tantrum!
“Welcome to Optus this is Glen, how can I assist you today?”
Tips and rumours: Q&A with the Australian Jockey Club
As an attendee of last week’s AJC Extraordinary General Meeting, one can only give it one positive spin — it lived up to its title of being “extraordinary”.
Is Rudd bluffing on broadband?
Former Optus director Paul Fletcher reckons the government’s real motivation behind the broadband network might be to shock Telstra back to the bargaining table.
Crikey wrap: Twitter tears up over NBN announcement
Rudd’s surprise announcement this morning that a new company, National Broadband Network Corporation, will be created to build the new Broadband network, has sent the twitterverse aflutter.
Razer: Conroy should not be surprised at blacklist leak
The emergence of the ACMA blacklist should have been as shocking to Stephen Conroy as, say, another tabloid sashay from Lindsay Lohan, writes Helen Razer.
Why is Australia the only western country without a Bill of Rights?
Perhaps we simply can’t be bothered?
Crank up the conspiracies as Seven and Hollywood take on iiNet
The Australian Federation Against Copyright Theft’s decision to take Perth Internet Service Provider iiNet to court will have conspiracy theorists in raptures, writes AntiGeek.
Don’t laugh, Terria, this is serious
One of the would-be-builders of the national broadband network (NBN), Terria, is in trouble, writes AntiGeek.
Optus, Floptus and Boptus: Telstra lashes out
More information is emerging about the Singtel-Optus-backed consortium which is opposed to the roll-out of Telstra’s five city, high speed broadband network, writes Alex Mitchell.
Tips and rumours
From a couch somewhere in the office of Prime Minister & Cabinet. During PM Rudd’s recent trip to UK one of his staffers suffered a serious deep vein thrombosis, requiring urgent medical intervention and repatriation. This occurred because the individual had been so overworked by the PM prior to boarding the flight that the entire […]
Optus customer disservice: press one for annoyance
Telco customer service doesn’t get much worse than at Optus, who are world leaders in wasting their customers’ time. If you need to get a service disconnected, remember to keep aside half a day and something to calm your temper, writes Adam Schwab.
