Concerns about the Northern Territory Police’s call centre operations have been around for a while.
Call centres
Finding your life’s calling, oh, and tales of the tubby newsreader
Ever told someone you hoped their whole family would die because Beaches wasn’t being repeated?, writes Courteney Hocking, a Melbourne-based writer and comedian.
Optus takes on Telstra for the worst customer service
Despite not being exactly a beacon of fine customer relations, comparatively speaking, Telstra’s customer service is certainly not the worst in Australia.
Look out! Massive telecommunications customer service nightmare cartoon tantrum!
“Welcome to Optus this is Glen, how can I assist you today?”







