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Rundle: a gold medal in incompetence for Cameron govt

They’ve put surface-to-air missiles on the roof of apartment blocks, created special lanes for Olympic limousines and effectively told us not to use half the Underground system for the first half of August. But the one thing they can’t do, it seems, is run basic security.

Four days ago, private security firm G4S announced it would be unable to cover 3500 security positions of the 10,400 they had contracted to provide. The government announced the Army would fill the slots.

Many of those troops are coming back from Afghanistan, and would otherwise be on leave. Some of them are being made redundant, as part of the swingeing Defence cuts.

Subsequent reports revealed a litany of abject failure by the company, the largest security firm in the world. Recruitment was chaotic, haphazard and last-minute, with applicants given training and then not rostered on, given hotlines to ring to register — only to find there was no record of their existence — those with security clearances excluded, and those who failed them signed on.

Further bad news followed: G4S could not guarantee  all the staff in public interface positions would be able to speak fluent English. Then whistleblowers started to come out of the woodwork, saying that elementary security procedures were being bypassed by under-trained staff.

G4S and the Cameron government tried to put a brave face on it, with the company’s CEO Nick Buckles saying it had been “fully transparent” with the government at all times — that is, on the enormous stuff-up that had endangered the very occurrence of the Games.

The government for its part was desperate not to acknowledge the stuff-up at all costs, with culture secretary Jeremy Hunt saying the drafting in of the troops showed the government had a contingency plan “and it was working as intended”.

Hunt — put on the spot during the Radio Four show Any Questions?  — refused to apologise to the troops for ruining their leave, preferring to prattle on about how “willing they are to serve”. It didn’t go down well.

Two days into the crisis, David Cameron realised he had to be a little tougher and announced companies that failed to fulfil their contracts would be subject to penalty fees — Buckles had tried to claim the £50 million G4S would lose from sheer cost overruns was penalty enough.

The whole episode — which appears to be far from over — has been a triple disaster. It has exposed the authoritarian militarised security apparatus of the Olympics as little more than a sham, especially where a private company is concerned. It has given fresh ammunition to the notion that the Cameron/Clegg government is incompetent at the most basic functions.

Above all it has proved to be another blow against the idea renewed by the Cameron government that privatisation is a source of efficiency and savings. The Olympic debacle has occurred at the same time as the first announcements of privatisation of NHS services.

In Devon, children’s services will now be run by Virgin, because when it comes to your kids, what you really want is someone with the gravitas of Richard Branson taking care of business. Yet Virgin was far from the worst bidder — one other consortium included Serco.

Nor is it just the health services. The police force in Lincolnshire is contracting out its back office services on a £200 million contract to a company called … oh look, it’s G4S!

Yet, the Olympics disaster may well bring that process to a screaming halt. Late yesterday, it was revealed G4S had provided only 4000 staff, so further troops may be required. The Ministry of Defence has already announced  the 17,000 troops assigned to the Olympics are starting to disrupt normal deployment and the basic business of defence.

Nevertheless, despite all these failures — and the strong possibility Buckles may be forced to resign — the government continued to defend G4S, whining that the problem was not with the company but with the failure of those it contracted to turn up for work.

Still, whatever goes wrong, we still have the surface-to-air missiles on the roof. The building they’re located in houses the Australia Council’s London studio — so, at last, something launched from there will have an impact.

CLARIFICATION: The original version of this story said Serco was part of G4S. It is not and the copy has been amended.

14
  • 1
    The Pav
    Posted Monday, 16 July 2012 at 1:18 pm | Permalink

    It is hardly surprising that privatisation hasn’t worked.

    That’s the history of it

  • 2
    robinw
    Posted Monday, 16 July 2012 at 1:26 pm | Permalink

    Privatisation - an excuse to minimise one’s own responsibility while handing out cash to your mates.

  • 3
    David Sanderson
    Posted Monday, 16 July 2012 at 1:53 pm | Permalink

    I love the way Cameron apologists have said that bringing in the troops is perfectly normal and that the military are just doing what they have always done and been trained to do.

    Apparently bag-searching is a key-competency in the thrusting modern military.

  • 4
    Lord Barry Bonkton
    Posted Monday, 16 July 2012 at 1:59 pm | Permalink

    Just goes to show , the CONservatives are no good at security and law and order issues , just like in Australia. Couldn’t run a Chook Raffle to save their life . The terrorists would have been cheering for a CONservative govt .

  • 5
    klewso
    Posted Monday, 16 July 2012 at 2:48 pm | Permalink

    (Murdoch’s) Etonian upper class twits playing government”?

  • 6
    michael r james
    Posted Monday, 16 July 2012 at 3:34 pm | Permalink

    It’s a little ahistorical to be blaming Cameron’s government — and I have no problem with that — since this outsourcing security lark has been bipartisan, beginning with Thatcherism and proceeding thru Blairism to today. Indeed it was under Blair that the surveillance society (more street CCTV than any other country in the world including N. Korea) really ramped up.

    And the really sad thing is, where the UK leads Australia follows. With Serco running our asylum seeker detention centres exactly like prisons we no longer are a dumping ground for the UK petty criminal underclass but instead welcome the third-rate gaolers themselves — and of course our cash goes the other way to enrich a few of those upper class twits who own G4S.

    Of course who is to say that privatized security is any more incompetent than the government type? The FBI had noticed the 9/11 terrorists with their suspicious flight training, operatives had repeatedly tried to warn superiors to no avail. It all comes down to who is the most incompetent, the so-called security guys or the terrorists. Quite apart from the utter tedium of the Games, I wouldn’t go anywhere on that side of the channel if only because of the intrusive — and ineffective — security you will be subject to. Rundle better keep his head down in his local Soho bar because his name is assuredly on a watchlist.

  • 7
    sickofitall
    Posted Monday, 16 July 2012 at 4:46 pm | Permalink

    The building they’re located in houses the Australia Council’s London studio — so, at last, something launched from there will have an impact.”

    Wonderful stuff Guy: I’ll be laughing for the rest of the evening over that.

  • 8
    shepherdmarilyn
    Posted Monday, 16 July 2012 at 5:58 pm | Permalink

    Are they having a sports contest though or a frigging war.

  • 9
    The Old Bill
    Posted Monday, 16 July 2012 at 8:07 pm | Permalink

    Maybe we could have done similar for our brave soldiers during the Sydney Olympics. Come back from a thankless unpopular war expecting leave and get bonus free tickets to the games!!
    Oh well, maybe next time.

  • 10
    AR
    Posted Monday, 16 July 2012 at 8:19 pm | Permalink

    Perhaps the deployment of returning troops to the mundane duties of bag searching (including for illegal foodstuffs that breach franchise agreements) is a Baldrick-type cunning plan to ease them back into normal life, refamiliarising themselves with ordinary british life, unemployed & discarded like used tissues.

  • 11
    Steve777
    Posted Tuesday, 17 July 2012 at 9:04 am | Permalink

    It’s hardly conceivable that such a monumental stuff up can come to light now, two weeks before the biggest show on Earth after 7 years of planning and preparation. What on Earth was everyone doing? G4S must have been reporting progress to someone in the Government. Such an enormous hole in preparations like this must have been glaringly obvious 6 months ago. Was G4S covering up? Or were Government officials studiously looking the other way in the hope that everything will fall into place in time? There’s sure to have been an awful lot of buck-passing in the background. It would have made a great episode of ‘Yes Minister’. As for saying “…the problem was not with the company but with the failure of those it contracted to turn up for work”. Hardly an excuse, G4S was being paid to make sure they showed up on time.

  • 12
    Hamis Hill
    Posted Tuesday, 17 July 2012 at 3:54 pm | Permalink

    Or, more sinister and perhaps more realistic, leaving a gap for a terrorist atrocity and subsequently, more “population’ control.
    Pre the Bali bombing American troops on R&R were withdrawn.
    Somehow that intelligence did not get through to Little Johnny.

  • 13
    Socratease
    Posted Thursday, 19 July 2012 at 12:15 am | Permalink

    Guy, you can add to litany of government failures the claims by Heathrow officials that terror suspects have been entering the UK ahead of the Olympics because inexperienced border staff failing to carry out the proper security checks.

    And, as per the postscript on 7.30, back on May 4 G4S was congratulating itself for this item: “G4S WINS BEST GLOBAL/INTERNATIONAL RECRUITMENT STRATEGY AWARD”

  • 14
    SBH
    Posted Tuesday, 24 July 2012 at 1:49 pm | Permalink

    Now if only G4S or its associated companies had a track record for doing a rubbish job of running security at - oh, say, private jails or refugee detention centres, the UK gummnt would have had some warning.

    At least no Australia gummnt would ever get sucked in to implementing such a lame approach to ‘security’.

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