http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/ now with extra source Sun, 12 Feb 2012 09:52:48 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39726 Mr Squid Sat, 03 Oct 2009 00:29:26 +0000 http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39726 point taken. point taken.

]]> http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39717 xjamesxedwardsx Fri, 02 Oct 2009 13:36:23 +0000 http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39717 PS, MR SQUID. I once made a complaint to the ABC about a news item and it was acted upon immediately with me also conversing with the producer herself about it. But I guess it would be the same on the commercials, right? PS, MR SQUID. I once made a complaint to the ABC about a news item and it was acted upon immediately with me also conversing with the producer herself about it. But I guess it would be the same on the commercials, right?

]]> http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39716 xjamesxedwardsx Fri, 02 Oct 2009 13:32:50 +0000 http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39716 Why does ABC have to be accountable? All the other pipes in the sewer we call the media are "self regulated" to the nth degree. Why does ABC have to be accountable? All the other pipes in the sewer we call the media are “self regulated” to the nth degree.

]]> http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39686 Mr Squid Fri, 02 Oct 2009 07:51:54 +0000 http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39686 it will be interesting to see how effective it is. at present, it is almost impossible to lodge a complaint, get it acted upon, and then get an appropriate (or even any) response from the abc. even worse, it is also next to impossible to contact a news and current affairs show to point out an error, or to get something corrected. presumable in both cases because the abc is as bad as newscrap on apologies and corrections. it will be interesting to see how effective it is. at present, it is almost impossible to lodge a complaint, get it acted upon, and then get an appropriate (or even any) response from the abc. even worse, it is also next to impossible to contact a news and current affairs show to point out an error, or to get something corrected. presumable in both cases because the abc is as bad as newscrap on apologies and corrections.

]]> http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39622 John Wood Fri, 02 Oct 2009 04:18:49 +0000 http://www.crikey.com.au/2009/10/02/abc-staff-have-to-suck-it-up-under-new-complaints-system/#comment-39622 I think I can say that this isn't the first review of the ABC's complaint-handling 'conducted away from the heat of controversy' as stated. I undertook the first external review in 1999 under no heat of controversy. It should also be noted that this current effort is not an independent external review but an in-house one. John Wood I think I can say that this isn’t the first review of the ABC’s complaint-handling ‘conducted away from the heat of controversy’ as stated. I undertook the first external review in 1999 under no heat of controversy. It should also be noted that this current effort is not an independent external review but an in-house one.
John Wood

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