http://www.crikey.com.au/2008/07/10/briefly-business-apple-gold-qantas/ now with extra source Sat, 11 Feb 2012 22:03:37 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.crikey.com.au/2008/07/10/briefly-business-apple-gold-qantas/#comment-8200 Caroline Armstrong Thu, 01 Jan 1970 10:00:00 +0000 #comment-8200 QANTAS: At Sydney airport this week, I asked a QANTAS staff member if it was official policy to make people with walking sticks stand up for an hour, doing the queue walk, while waiting to do the bag drop. She was alarmed - it's not, they are to be offered assistance, and fast tracked. Perhaps no one told the single staff member that appeared to be 'managing the line'. QANTAS: At Sydney airport this week, I asked a QANTAS staff member if it was official policy to make people with walking sticks stand up for an hour, doing the queue walk, while waiting to do the bag drop. She was alarmed - it’s not, they are to be offered assistance, and fast tracked. Perhaps no one told the single staff member that appeared to be ‘managing the line’.

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