http://www.crikey.com.au/2008/06/27/comments-corrections-clarifications-and-cckups/ now with extra source Sun, 12 Feb 2012 00:58:05 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.crikey.com.au/2008/06/27/comments-corrections-clarifications-and-cckups/#comment-14852 Lisa Martin, ropeable Telstra customer Thu, 01 Jan 1970 10:00:00 +0000 #comment-14852 Telstra should re-think its new billing format. In order to allegedly ``save paper'' the company has removed customers' itemised phone calls. Apparently we can now access this online. What a convenient service for time poor people. And my 70-year-old grandma is particularly impressed. She doesn't have the internet and thinks a bigpond has gold fish. How is she supposed to access her itemised phone calls, if heaven bid the almighty Telstra should make a mistake with her bill? My mum is in the same boat on the big pond of computer ignorance. She runs a small sheep farm and rental properties and can no longer access her phone log for tax purposes. I care about the environment and I'd be willing to pay an extra buck for a print out of my phone calls. Perhaps Telstra could start a tree planting fund with the proceeds. <br /> Telstra should re-think its new billing format. In order to allegedly “save paper” the company has removed customers’ itemised phone calls. Apparently we can now access this online. What a convenient service for time poor people. And my 70-year-old grandma is particularly impressed. She doesn’t have the internet and thinks a bigpond has gold fish. How is she supposed to access her itemised phone calls, if heaven bid the almighty Telstra should make a mistake with her bill? My mum is in the same boat on the big pond of computer ignorance. She runs a small sheep farm and rental properties and can no longer access her phone log for tax purposes. I care about the environment and I’d be willing to pay an extra buck for a print out of my phone calls. Perhaps Telstra could start a tree planting fund with the proceeds.

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